Support

BaigoNex Support

Help for your account, business operations, and the BaigoNex Mobile application.

Contact support

Email hello@baigonex.com with your business name, the BaigoNex service you are using, and a clear description of the issue. Do not send passwords, access tokens, or payment-card information by email.

Account and login help

If you cannot sign in, tell us the email address or username you use and the name of your business. We can help confirm the supported account-recovery path without requesting your password.

Orders and mobile assistance

For order, catalogue, Sales Representative, delivery/POD, Cash Van, or offline-sync help, include the order or receipt reference where available and the time of the issue. Your authorised business support contact can also help verify the correct customer or operational context.

Business customer support

BaigoNex business customers can contact us for service access, onboarding, and operational assistance. We will route requests through the appropriate authorised business contact where required.

Privacy and data requests

For privacy questions or a request to access, correct, or review deletion of information, email hello@baigonex.com. See our Privacy Policy for more information.